Terms of service

Terms of Service

Last updated: 1 February 2026

Welcome to Ciao Baby. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our site.

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Overview

This website is operated by Ciao Baby. Throughout the site, the terms “we”, “us”, and “our” refer to Ciao Baby. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

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Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorized purpose.

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Products & Services

All products are made to order. We reserve the right to limit sales, discontinue products, or change product descriptions and pricing at any time without notice.

We do our best to display product colors and images accurately, but screen settings may vary.

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Orders & Payments

By placing an order, you agree that:

• All billing and shipping information provided is accurate

• You are authorized to use the chosen payment method

 

We reserve the right to refuse or cancel any order at our discretion.

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Shipping

Production and shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers or customs.

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Returns & Refunds

Please refer to our Return & Refund Policy for details on replacements and refunds.

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Intellectual Property

All content on this site — including logos, designs, text, graphics, and images — is the property of Ciao Baby and may not be used or reproduced without permission.

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Third-Party Services

We use third-party services (such as payment processors and shipping partners) to operate our store. We are not responsible for third-party actions or policies.

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Limitation of Liability

Ciao Baby shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

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Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the website means you accept those changes.

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Contact

Questions about the Terms of Service should be sent to:

ciao@theciaobaby.com